At Fiveways International Ltd ("Fiveways"), in order to provide our services and/or to improve our users' and visitors' experience, we may collect information from our website visitors, enquiries, and customers.
Personal information such as (but not limited to) name, business name, email, contact numbers, and payment details may be requested through relevant and suitable channels such as telephone, email, website enquiry forms, or general account registration forms. Account usernames and passwords for relevant services may also be collected and stored enabling users to access our secure sites.
In order to access and/or improve our services, cookies (a piece of text placed/stored by a user's web browser for record keeping) may be used. Cookies are generally used to enable our online services, to manage and improve our visitor's experiences, and to improve our advertising or web traffic monitoring.
Strict guidelines are followed to ensure our users' and customers' information is protected. Such guidelines include but are not limited to secure websites for collecting and storing information, secure hosting sites requiring authorized access, and dedicated processes for information collection and data management.
In line with the Terms and Conditions of Fiveways services, account holders and users are responsible for securely managing their account access/login details. Fiveways will take no responsibility for the mismanagement or disclosure of account access/login details on the customer's behalf.
We may disclose your information to third parties who provide services to us, including organizations and contractors that assist us with the purposes for which we use your information. These services include: customer enquiries, installation, maintenance and repair services, and billing functions.
We may also disclose your information to law enforcement and national security agencies, and other government and regulatory authorities as required or authorized by the laws of Hong Kong.
If you wish to discuss our Privacy Policy in further detail, please contact our office.